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Terms of use

Our Commitment to Privacy

The Hempest values its customers and respects their privacy. We collect customer information in an effort to improve our customers' shopping experience and to communicate with our customers about our products, services, contests and promotions. We recognize that we must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.  We hate spam, so please, let us know if you ever receive unwanted emails, and do not wish to receive any more.  We are happy to oblige.

This policy describes the personal information we collect about you, why we collect it, how we use it. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact The Hempest in any of the three ways:

Send us an e-mail: (sales@hempest.com)

Call us at: 1-617-421-9944.

Write to us at:
The Hempest
207 Newbury Street
Boston, MA 02116

If our information practices change in the future, we will let you know before we use your information in a manner not previously disclosed in our privacy policy by posting the policy changes on our website or by communicating directly with you. At that time, you will have the opportunity to opt out of any new use of your information.

What kind of information does The Hempest collect?
We collect information, such as your name, e-mail and postal addresses, phone and credit card numbers, that you provide to us when you place an order, when you save your info with us or when you participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online.

How does The Hempest use my information?
When you make a purchase from The Hempest, we use your information to process your order. We will also send you e-mails to confirm your order and may need to contact you via phone, postal mail or e-mail if you have other questions regarding your order.

When you save your information with The Hempest, you will be automatically signed up to receive e-mail updates. If you participate in a contest or promotion (online, over the phone or at one of our retail stores), you will have the opportunity to choose to receive e-mails from us regarding our products, services, contests and promotions.

If at any time you would like us to remove you from our e-mail or postal mailing lists, feel free to contact us by calling 1-617-421-9944 or by contacting support via e-mail. (support@hempest.com) Please be sure to include your e-mail address, and full name. If you have previously asked to be removed from our e-mail mailing list, we will not sign you up for e-mail updates if you place an order online. Please note that if may take up to 1-2 weeks to remove your e-mail address from our list.

From time to time, we may also send you e-mails to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us improve our site design and your shopping experience.

Does The Hempest share my information with third parties?
No.

How do I access my information? How do I change or delete my information?
You can review, change or delete your personal information provided to us through our website. To access your information online, simply click "account" at the top of any page, sign in when prompted to do so and you'll be able to edit your personal information. If at any time you would like us to update your personal information, feel free to contact us by calling 1-617-421-9944.

How do I know my order information is secure?
Protecting your order information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information.

To check the security of your connection, look an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

Links

The Hempest website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.

If you have any questions about our privacy policy, you can always contact The Hempest in any of the three ways:

Send us an e-mail: (sales@hempest.com)

Call us at: 1-617-421-9944.

Write to us at:
The Hempest
207 Newbury Street
Boston, MA 02116

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